Shipping and Our Personal Guarantee

We believe that a good shopping/shipping experience is what makes our customers return to us. We want you to be happy and satisfied with your purchase at our Store

We have 24 hours customer service should you have any inquiries regarding your purchases, please contact us at

Shipping times can take from 5 to 21 days to be delivered.

We offer a tracking service so you know where your parcel is. 

Purchasing from Cherriblack we give you 100% guarantee!

Answers to any Questions about the shipping of your product.

How long will it take me to receive my package? The hardest part is waiting so we are looking out constantly to bring you the cheapest and fastest shipping method possible. At the moment it depends where you are. Also our shipping is traced so you can follow your package from start to finish.

At this stage it can take anywhere from 5 days to 21 days. We thank you for being patient with this but with our tracking service you will be able to follow your item as it reaches certain points on its way to you. We aim to have your order posted that same day or the next depending on the time.

What happens if i receive my package and its not what I expected and definitely not what was described. This is a complete NO NO in our books. We do not sell our products with deception. Its not how we work and would like to be around for the long haul. We will be describing the item as best we can but if you do not believe your item was NOT as it was described accurately, pleases contact us ASAP so we can fix issue and give you a full refund. If this is the position you find yourself in please contact customer support at

NB. We have a refund policy you can read which covers everything but we are trying to make it clear for you so have complete confidence in dealing with us. 

We are also in the process of sorting a free calling number which suits a company dealing with customers across many oceans.  

We hope your experience with us is a good one so contacting us so we can sort any issues out would be appreciated. 

Thank you for ordering with us.